Product support

Let’s get it working.

Start with the product you are using. Its own website or repository has the most specific information about current features, accounts, and releases.

Bug report

A little context helps.

Include the product name, your device and browser or operating system, what you expected, and what happened instead. Steps that reproduce the problem are especially useful.

REPORT.TXTTEMPLATE
product
[ WHICH PRODUCT ]
device
[ DEVICE, BROWSER OR OS ]
expected
[ WHAT YOU EXPECTED ]
happened
[ WHAT HAPPENED INSTEAD ]
steps
[ HOW TO REPRODUCE IT ]
never
passwords, API keys, payment details, recovery codes

Remove private information before sharing screenshots. Never include passwords, API keys, payment details, or recovery codes.

Contact WunderSpark Labs
Common questions
Accounts, purchases, and refunds

Use the product’s own support information or the store where you purchased it. Each product may have different terms. This website does not process purchases.

Open-source bugs and suggestions

Use the project’s repository for public, non-sensitive bug reports and feature suggestions. Read its contributing guidance and existing issues first.

Security, privacy, or account access

Use the private contact route above. Do not publish sensitive information in a repository issue. We do not promise a fixed response time on this website.